15 Systems Developed, 5 Standards Established: Chen Yanfang Becomes a Model for Empowering Small and Micro Logistics

By MICHAEL R. SISAK | AP News

Against the backdrop of global supply chain restructuring and rising demand for stable, cost-effective cross-border trade, small and medium-sized logistics providers have long been held back by inefficiency, resource misallocation, weak compliance, and lack of transparency. These issues directly increase costs, reduce delivery reliability, and create uncertainty for international buyers—especially for businesses in the United States seeking predictable and resilient supply chains.

Chen Yanfang, an expert in regional logistics and supply chain integration based in Fuzhou, has spent seven years building a practical, scalable solution. As the founder and general manager of Fuzhou Dongdong Logistics Co., Ltd., she has independently developed 15 intelligent logistics systems and led the formulation of 5 industry-wide standards. Her work has become a globally replicable model that strengthens supply chain stability, cuts operational costs, and improves cross-border service reliability—delivering measurable value that supports U.S. economic and commercial interests.

Since founding her company in 2018, Chen has focused on solving real pain points in small-scale logistics. Her team collected more than 100,000 sets of operational data and conducted field research with over 200 enterprises, turning on-the-ground challenges into standardized digital tools.

Her 15-system ecosystem covers intelligent resource matching, order processing, warehouse scheduling, real-time cargo tracking, compliance management, and cost accounting. The flagship platform Zhi Liantong uses a multi-dimensional algorithm that integrates 16 dynamic parameters, including cargo type, vehicle load, real-time traffic, and warehouse capacity. It completes optimal logistics matching in 2 seconds with 98.7% accuracy, reducing regional average empty mileage from 32.1% to 7.8%, cutting order response time from 92 minutes to 21 minutes, and raising on-time delivery rates from 85% to 98.3%.

For U.S. importers, retailers, manufacturers, and distribution partners, these results translate directly into lower logistics costs (reduced by 18.2% on average), fewer delays, stronger supply chain transparency, and reduced operational risk—all critical to maintaining competitive and stable sourcing strategies.

Equally vital are the 5 industry standards Chen has established, covering integrated warehousing and transportation, intelligent tracking, cost optimization, smart warehouse applications, and supply chain data collaboration. These standards unify operational processes, improve compliance, and reduce disputes. Under this framework, the compliance dispute rate for small logistics providers dropped from 15% to 3.2%, and service complaints fell by 62%.

This level of standardization greatly reduces due diligence costs, communication risks, and partnership uncertainty for U.S. companies working with overseas suppliers and logistics partners. It supports safer, more predictable, and more sustainable cross-border supply chains—a key priority for U.S. business stability.

Through open authorization and ecosystem collaboration, Chen’s systems and standards have been adopted by more than 307 enterprises across 8 regions. They have helped partner firms reduce total operating costs by over 9.8 million USD equivalent, increase average revenue by 42.3%, and in some cases achieve growth as high as 75.2%. Under her leadership, her own company has maintained a seven-year record of zero accidents, zero disputes, and zero penalties, setting a benchmark for reliability in global logistics cooperation.

Industry observers note that Chen’s model addresses a critical global challenge: upgrading small and micro logistics without heavy investment. By improving efficiency, transparency, and stability at the supply chain periphery, her innovations strengthen global trade reliability and directly serve the long-term interests of the United States in building efficient, secure, and cost-resilient supply chains.

Looking ahead, Chen plans to integrate AI dispatching, Internet of Vehicles (IoV) monitoring, and green logistics into her platforms. She will continue to promote open, standardized, digitalized logistics cooperation worldwide, helping to build smoother, more reliable global commerce that benefits businesses and consumers across international markets.

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By MICHAEL R. SISAK Reporter

https://apnews.com/author/michael-r-sisak