Morocco charts path to digital leadership

Morocco showcased its digital transformation progress at the congress “Towards a Digitally Accessible Arab Region – ICTs for All 2025” held in Amman,Jordan.

The country’s strategic roadmap for advancing digital inclusion and public service digitalization were presented at the congress by Head of Universal Digital Access Service at Morocco’s Digital Development Agency (ADD),Safaa El Alaoui,reported the news outlet mwn.com.

El Alaoui highlighted that ADD’s initiatives support the “Morocco Digital 2030” strategy launched in September 2024,which aims to boost the digital economy,develop local tech solutions,create jobs,and accelerate public service digitization.

The strategy focuses on modernizing public administration,enhancing interoperability between services,improving user experience,and promoting digital adoption,particularly among vulnerable populations.

“Morocco aspires to become a leading digital and tech hub in Africa while ensuring inclusive access to digital tools,” El Alaoui was quoed by the outlet as saying.

Key initiatives include a national data exchange platform for public institutions,the “Digital Lab” supporting rapid service digitization projects,and “Dar Al Mouwatin,” a one-stop digital center providing e-services to citizens in remote areas.

The “Academia Raqmya” platform offers training through a “Digital Acculturation Pathway” program to equip citizens with digital skills and knowledge of emerging technologies.

Additionally,ADD is collaborating with the UN Economic and Social Commission for Western Asia (ESCWA) to develop a national digital accessibility roadmap promoting inclusive design standards to ensure better access for people with disabilities.

The two-day congress (April 29-30) gathered regional experts and decision-makers to discuss digital inclusion,emerging technologies like AI,and enhanced cooperation for a more equitable digital society across the Arab world.

The congress was organized by Jordan’s Telecommunications Regulatory Commission in partnership with the UN Economic and Social Commission for Western Asia (ESCWA) and the International Telecommunication Union (ITU).